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Importance of communication skills:I will present the Importance of communication skills in three different scenarios which should give you a pretty good picture about communication skills and its importance in our everyday life. Communication skills in Medical profession:If you type "importance of communication skills" as a search term in Google, it will come up with numerous references to doctors and importance of them being trained in communication skills. It did not make any sense to me. It took some time to understand the whole issue of importance of communication skills in doctor’s profession. Let’s see if I can help you understand this better. Here is a quote from one of the studies by a medical professional:
"Doctors, too, appear to benefit from communicating well. There is evidence
that doctors who are anxious and lack confidence in responding to patients’
emotional needs are those who are at most risk of 'burnout." - Ramirez AJ,
Graham J, Richards MA et al. Mental health of hospital consultants Lancet 1996;
347: 724–728. One more: "Good communication is a basic component of good clinical care, without which even the technical aspects of medicine cannot be effectively delivered" - Phyllis Butow Medical Psychology Research Unit University of Sydney.
According to these studies, in spite of all the superior technological advances,
if the doctor gives out bad signals non-verbally or communicates lack of
confidence to the patient, all those treatments and medicines are of no use.
Sidebar
I just remembered a joke about Richard Bandler and
his doctor. For those of you who don’t know who he is; Richard is
one of the “greatest person alive” if I have to put it in 3 words.
Richard was saved from that doctor’s mind binding curse. What about the other people who hear the same? Lives are at stake due to a doctor’s inability to communicate well. Importance of Communication skills in Industry:A friend of mine did a study on job applications on Monster, an internet site
for job seekers. Guess what the single most repeated phrase in the Qualification
Requirement was?
Communication skills in School:School is a place of learning. Sadly we often do not get chance to learn about the things that really matter to us there. Most of us learn all our morals and other primary skills in school. This one, some how is missed out.
Importance of communication skills and how to master them?In the coming days, the importance of these sills will only increase due to closing of the gap between cultures and there will be an even bigger need for people who can interact with different cultures and survive. but going so far is only possible for those who are willing to take the first step. if you are wondering what the first step is, check out the what's next section below
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